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Home > Catalog > docs > termcond_end.php

Terms and Conditions For End Users of Bearicuda Products


Freight/Delivery

  • F.O.B. Litchfield, CT 06759, but not limited to. All freight charges are prepaid and add unless other arrangements are made. Orders will be shipped via UPS whenever possible. Bearicuda adds a nominal handling charge to UPS shipments. If consignee billing is desired, we require the UPS consignee number of the company that will receive our products. We require the number to release the order. When UPS limits are exceeded, we will strive to ship the least expensive, most direct way, taking into account good product condition, unless instructed otherwise.

  • Bearicuda, Inc maintains a very high standard when shipping your orders quickly. Many Bearicuda Products ship within 1-3 business days but not limited to. Other items may have up to a 7-day lead time, but not limited to. Any order that requires next day delivery or special expedited shipping attention needs to be placed no later than 11:00am EST. Please call us at 1-877-232-7428 if you have any concerns regarding your shipment. Bearicuda, Inc reserves the right to withold any order for processing for any reason.


Payment Terms

  • If granted payment terms - Net 30 days. All orders invoiced at prices prevailing at date of shipment.
    Damaged Good or Shortages (on Prepaid Shipments only)
  • Shortages - If an order arrives without all items shown on the packing list, a notation must be made on the delivery receipt and customer service advised immediately.
  • Noticeable Damage - Upon receipt, check products carefully. Note on delivery receipt any damage or abnormality. Delivery receipts signed complete, without any noted discrepancies, will be the responsibility of the consignee and not Bearicuda, Inc. Notify customer service regarding any problems within 1 day. Bearicuda is not responsible for product that has been reshipped from the original destination.
  • Concealed damage - Any hidden damage must be reported to customer service within 1 day of receipt of shipment. Do not return product until you have notified a customer service representative and have a Return Goods Authorization ("RGA") number.
  • Collect Shipments are the responsibility of the consignee.
  • Product pricing may change at anytime and Bearicuda, Inc reserves the right to increase prices even after a customer may place an order on our web site. A Bearicuda representative will call the customer in the event of a price increase and give the customer the option of accepting such an increase or cancel the order. (This does not apply to shipping charges-shipping charges will be added to the invoice)

Return Policy
  • RGA number must be obtained from customer service. RGA requests can be made up to 3 days from date of purchase.
  • Product must be in original packaging. No discontinued or obsolete items will be accepted.
  • Customer pays freight charges to get product to their place of business or residence and to return the product to our facility.
  • Bearicuda, Inc reserves the right to refuse any return not in compliance with the above.
  • Special orders, cut or manufactured to specifications, are not returnable.
  • All products on packing slip must be inspected upon delivery and pick up at our offices. Take off packaging material, inspect carefully for any damage upon transit. All damage should be documented and product refused if you do not wish to keep the merchandise. The same day you receive the merchandise call Bearicuda, Inc at 1-877-232-7428 to report the damaged goods.
  • Returns must be made within 2 days of receipt of merchandise.
  • We do not accept return for any damages related to squirrels, customer damage, or any other animals that can chew through the container.
  • All Customer pick ups for any products at our facilities are the responsibility of the customer to inspect all products at the time of pick up. Once customer leaves our facility, the customer is responsible for any damage that may ocurr due to transporting and set up.
  • A 25% restocking fee applies to all orders and all products.
  • There are no returns on Cedar or Trash bins (ENC101,102,103,104,105)(ENC120,121,122,123,124) (No returns on any Bear Proof Metal Dumpsters)


Shipping Policy

  • The total invoice amount does NOT include Freight charges on any our Bear Proof Cans. If you do NOT see freight appear this does not mean the freight is free, we just are unable to calculate it online. Many of our Bear Cans ship out using UPS or a "Common Carrier" Trucking Company, whichever is less expensive. Many of our cans are classified as "oversized" by UPS and can have additional charges by UPS, example 30, 32, 64, 68 and 95 gallon cans. We will add the correct amount to your credit card once we know the final shipping charge from the appropriate carrier. Charges may range from $49-$175 but not limited to depending on what part of the country you live and the size of your order. Two charge amounts can appear on your credit card, The first for the actual product charge you see on this invoice and the second for the freight(Again, you will not see the freight amount appear on this electronic receipt, a final invoice will be mailed with the correct shipping charges). Please, you must call us for the exact freight rate within 1 business day, otherwise the order will have been processed. If an item is refused upon delivery or if customer decides to return the product for any reason the customer is responsible for shipping charges to your door and back to ours.


Guarantee

  • Bearicuda products are guaranteed against defects in workmanship or materials.
  • Items excluded from warranty coverage, unless found and reported defective as per terms and upon removal from the original shipping container and before being used by the original purchaser and other items as noted on Addendum
  • Bearicuda will honor any sale price within 5 business days of customers prior order to that sale price of the exact item part number. A1 – Please call our support Department for most current update on A1.
  • Though BEARicuda Bin™ trash cans have been rigorously tested, we cannot make with a 100% guarantee that a bear or any other animal will never penetrate any of our cans. All animals are unpredictable and many (such as bears, squirrels, rats, mice and raccoons can be tenacious). All our cans have been an effective deterrent against many types of animals in which most do not penetrate the can although cans maybe damaged in certain instances because this is the byproduct of having an animal trying to get into your trash. Because this kind of damage can occur Bearicuda Bins, Inc will not refund or replace the can. Example, squirrels, rats, mice, raccoons because of the sharp teeth and after prolonged periods of time could potentially gnaw into the can where other larger animals cannot access. This is not common, but must be noted because no poly can on the market today is completely impenetrable. In most cases you will find your can an effective deterrent for bears and many other types of animals. Note - None of our ENC101, 102, 103, 104,105, 120, 121, 122 are refunable, once we begin production these wooden bins are not returnable.


Product Specifications

  • Specifications of all products are subject to change without prior notice, when such changes achieve improved product appearance, design or performance.

  • Weight: All weights are approximate and may vary.


Product Suitability
  • Every effort has been made to accurately describe our products and to define their general usage. No other performance claims are implied or will be recognized, in the event of improper product selection. Buyer has the responsibility to determine the suitability of product selection and assumes any and all liability relating thereto. PLEASE CONTACT OUR CUSTOMER SUPPORT DEPARTMENT IF IN DOUBT.

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